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DIY Comfort Depot Reviews Gaithersburg

DIY Comfort Depot has the best team of employees around! Our staff includes experienced installers, friendly customer service representatives and a service staff with years of experience!

Based on 43 reviews
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Just bought it. working good thus far.

5/5

Goodman 14 Seer 2.5 Ton Heat Pump System

Got my climate controlled again

I was very happy with the DIY Comfort crew. Unlike the other two companies that quoted me, I was able to get the price up front, schedule an appointment to ensure there weren’t any gotchas with my house that would affect that quote and then schedule the install. Everything went smooth. The installers were friendly, professional and they did excellent work. Everything went off without a hitch and I like my new system, it is much quieter than my old unit. I can’t recommend DIY Comfort enough. Great job guys and thanks!

5/5

Haven't received my HVAC system yet

Comfort air

I originally had difficulty ordering from the website it once I called to speak with someone, bother the receptionist and the technician who called back were all very helpful and professional. Thanks for their assistance.

One word "Satisfaction"

Drew & Matt installed my new air handler & heat pump with great professionalism. They were very freindly and courtious. When i had guestions they answered them to my satisfaction. They shared a lot of good information about my new system.

William thank you very much for choosing DIY Comfort Depot! Drew and Matt are top notch installers and great guys! Let me know if there are any other questions. Enjoy the new system and Thank You again for choosing DIY Comfort Depot!
Rheem Quality

I had a Rheem system for over 21 years in my home with only minor repairs over the life of the unit. This is why I chose to purchase a new Rheem 15 SEER, 3ton unit to replace the old one. Hopefully, with proper maintainance ,this system will last as long. The installers were very professional and informative explaining the whole installation process. They took the time to answer any questions along the way. All in all, this was a great experience and I would recommend DIY Comfort Depot to anyone in need of a new heat pump system.

Joseph thank you for the kind words and letting people know what a great system Rheem is. Price, reliability and comfort are the high points! Enjoy the new system and let us know how else we can help in the future.
New Goodman System

The Goodman 3.5 Ton 16 Seer 80K 2 Stage ECM System is excellent. The install team was professional. They were prompt in the arrival time quoted and installed my furnace and A/C unit in a little over 6 hours. The system is fine, with the ability to program unit from your cell phone! The only thing I didn't like is the size of the program dial on the wall. I wish it was a little smaller. It made me happier when they moved the wall plate for dial from a horizontal position to vertical position, as wall has wallpaper and it looked better that way.

Janis thanks again for choosing DIY Comfort Depot. I love the ability to control your system from your phone. Enjoy the awesome system!
Trane 2.5 Ton XR14 Heat Pump System

Excellent sales staff, price, and top notch installation. Very satisfied

Joe I am so glad we could help you guys out! Your two new Trane systems in your home will give you years of reliability. Let us know how else we can help in the future!
Exactly as advertised

I love the straightforward pricing model. Installed in 4 hours with no issues. Working well. The techs who came were great to work with.
Other HVAC companies wanted more than twice as much for the EXACT SAME SYSTEM! I highly recommend DIY Comfort Depot.

Ken thank you very much for choosing DIY Comfort Depot. The system looks great! Thanks again for the review!
5/5

Goodman 14 Seer 2.5 Ton Heat Pump Complete System With Heat Strip

Best place for new heat pump

Best HVAC buying experience ever! Justin, Jeff, and Brian were helpful and professional at all times during product selection, estimate, and installation. The entire process exceeded my expectations. I really liked the text updates and on time appointments. My family loves the comfort of our new heat pump and at such a great price.

Thank you very much for choosing DIY Comfort Depot. We are so fortunate to have an amazing crew. Glad we got you back up running for the holidays.
Excellent service - quick and hassle free

These guys are the best! Justin and Will and his crew did an excellent job! The process was smooth and quick! I'm so happy I came across these guys and I recommend them 100%.

Congrats On The New Energy Star System! Thank you for choosing DIY Comfort Depot!
Excellent

Excellent Service, The installation went smoothly, The install team was profession and friendly. They answered my questions while they worked. I highly recommend DIY Comfort Depot and their installation team to anyone that needs to replace a system. It was a pleasure working with them.

Hi Linda! We work very hard to make the process of replacing your heating and cooling a great experience. Our installers are the true hero’s. Enjoy your new system and give us a call if you need anything else!
DIY Comfort depot

Honest, quick delivery and good customer service.

We pride ourselves with the fasted turn around time! Thanks for choosing DIY Comfort Depot!
Professional

Amazing crew, got my unit in one day. Delivered 3 h after I check out.
I got 2.5 ac/furnace Goodman and I’m very happy.

5/5

Rheem 2 Ton 16 Seer A/C & Cased Coil

Amazing!!

My two children have suffered from contact dermatitis ( allergy to harsh chemicals) and I have been buying expensive laundry detergent to make sure their clothes are clean but not irritate their skin. Well I just got my new Laundry Scrubber and so far so good. I recommend this product to anyone that wants to save money!

This was a pleasure

Its never fun when your air conditioning goes down and you’re in need of replacement equipment.

This company was just terrific with everything.

Their price was more than fair. The technician Wilbur arrived during the time we were promised and was extremely thorough. He was very patient and explained everything to me. He made recommendations and gave me pointers on maintaining my HVAC system. I could easily tell that he cared very much about the quality of his work and the satisfaction of his clients.

Joel it was a pleasure to help you out with your new system! Let us know how else we can help in the future!
Excellent Product and Service

The product pricing and service I received from DIY was the best I have received since arriving in Maryland 23 years ago.

N
Basic A/C and Cased Coil Installation
N.V.H.
Northern Virginia Homeowner

It's been a month since I had the 2 units installed. I needed to replace two outdoor Heat Pumps and matching indoor coils. The install service was prompt. Just one day after placing an online order. Before placing the order I consulted with Justin Riley (both online and by phone) who was vary knowledgeable and understood the HVAC units I needed to replace. I was replacing old R22 (Freon) with new higher efficiency R410a refrigerant. The install required the replacement of both indoor and outdoor units. My concern was whether they could use the existing refrigerant lines that ran through the house. Justin assured me they could and explained how. The install crew was on time and vary careful to cover the work sites and paths to the work sites with drop clothes and plastic runners. They even put on hospital shoe booties whenever they entered the house. Even though the size and shape of the old units being replaced was not identical to the new, custom adapters were created and the installation went without incident.

After a month the units are functioning as expected and the house is comfortable. I just got my first power bill since the install and it was much lower than the previous month. Actual savings? only time will tell.

Bottom line, I would recommend these guys to anyone who needs HVAC parts or service.

This install turned out fantastic! I am so glad we could help out! Let us know if you need any maintenance!
Thanks for making this process easy

I purchased 1 goodman 14 seer 2 ton heat pump along with an installation package from DIY comfort depot. Everything about the transaction from payment to installation was seamless. They heave really simplified the process of buying and installing a heating and cooling system.

Great job!

Was pleased by the job.

Thank you for choosing DIY Comfort Depot! We love our customers! Congrats on the new system, if you need anything feel free to contact us. Thanks again Samsin.
What a surprise!

I had never heard of this company until I stumbled upon it while searching for a new AC unit. My first surprise was that the owner responded to my questions when I submitted an inquiry. Then we discussed what I needed and how much it would cost. Please contact DIY if you need a new AC unit, you will save thousands of dollars and the work is great. It's professional and guaranteed. He even did all the work by himself when his team called in sick! F.H. Furr is too expensive, much too expensive. DIY gives you the same quality, at a much reduced cost and the appointment is quicker.

Glad we could help out Terry. Thanks for sharing such kind words, we work really hard to make sure we have happy customers! Enjoy the new system and thank you for choosing DIY Comfort Depot!!
R
Goodman Complete Gas System 3 Ton 14 Seer A/C GSX140361, 80k 80% Gas Furnace GMS80804B, Cased Coil CAPF3636B6
R.P.
HVAC Made Easy

Outstanding experience all around from customer service, pricing, flexibility and value. I highly recommend anyone in need of hvac services to check out DIY Comfort Depot first. I wish more household services/projects could be this easy.